Store Policy
CUSTOMER CARE
Customer care is a top priority at Habari. Please reach out with any questions, and we will respond promptly. Our 24/7 chat service aims to address all inquiries within 24-48 hours, ensuring your comfort and satisfaction with our products.
PRIVACY & SAFETY
Habari prioritizes the use, storage, and protection of our customers' personal. We use third-party banking for payments and stringent data tools, ensuring users are updated after successful purchases. Your privacy is vital to our business Please report any suspicious activity regarding your information, and we will take necessary actions ensure your well-being!
SHIPPING AND RETURNS
How do I return my order?
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You have 14 days, from the date you received your order, to return your purchase. Items must be returned to us unused and in the same condition that they were received in. Please ensure before you return an item that all tags are attached, all original packaging is present and intact.
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Returns that do not meet our policy will not be accepted.
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Refund Policy
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
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If you are approved, then your refund will be processed, and a credit will be applied original method of payment, within 14 days.
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If you have any further question, please email us at habarihello@gmail.com or call us at +1 443 779 9170.
When will I receive my order?
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Once your purchase is completed, an e-mail confirmation will be sent.
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Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information.
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How do I contact someone to discuss my shipping?
You can drop a message on our Contact Us page, or send an email to the following address:
Email: habarihello@gmail.com